Refund & cancellation policy
Free tools
The free tools on imadetools.com cost nothing, so there is nothing to cancel or refund.
Paid operator workspace
The operator workspace is a monthly subscription at ₹499 per month (taxes as applicable). It is not on sale yet; this policy will apply once it is.
Cancellation
- You can cancel at any time by emailing support@imadetools.com, or from your account settings once available.
- Cancelling stops the next renewal. You keep access until the end of the month you have already paid for.
- We will confirm your cancellation in writing.
Refunds
- First payment: if the workspace is not useful to you, ask within 7 days of your first payment for a full refund, no questions asked.
- Renewals: renewal payments are not refunded for the month already started, but you can cancel to stop future renewals. If you forgot to cancel and have not used the workspace since the renewal, write to us within 3 days of the renewal and we will refund it.
- Duplicate or failed payments: if you were charged twice or charged without getting access, we will refund the extra amount in full.
- Service problems: if a fault on our side stops you using the workspace for a significant part of a paid month, we will refund the affected part.
How to request a refund
Email support@imadetools.com with the registered phone number or email, the payment date and the payment ID shown in your receipt. Approved refunds are made to the original payment method within 5–7 working days of approval. Your bank may take a few more days to show the credit.
Delivery of the service
All our services are delivered online. Free tools work immediately in your browser. Paid workspace access is activated on your account immediately after payment is confirmed (in rare cases, within 24 hours). Nothing is shipped physically.
Contact
support@imadetools.com